*Personalized/Custom Products:
- UNIFORM KIT BUILDERS, TEAM STORE ITEMS, AND CUSTOM ITEMS are NOT returnable and NOT refundable and do NOT qualify for free shipping or exchanges. Once an order is placed, we are unable to modify, or make changes.
*If it is a NON Custom item, please place a new order for the correct item, and you will be able to return the unworn items for 30 days and receive a refund.
*To start a return, click here.
*Face coverings, headgear, mouthguards, socks, and underwear are not returnable, and not refundable. Colors, patterns, sizing, nosepieces, and fabric may vary for facemasks as our supplier's inventory varies across the U.S.
*All sale items or price-reduced/markdowns are FINAL SALE and not eligible for replacement, returns, or refunds.
*Items must be in their original state and packaging within 30 days of purchase for valid exchanges or returns. EXCLUDING team gear and Custom Items.
*Any washed, laundered, or worn items are immediately voided from warranty. Please contact customer care immediately if you received damaged items.
*Original packing slips must be included in the original claim and returned goods.
*Returns & Exchanges on the retail items are at the sole discretion of Xtreme Pro Apparel.
*Footwear must be returned in its original shoebox, unworn.
*Sale & marketing promotions do NOT apply to custom orders or items that are already on sale.
*15% restocking fees apply to returned retail items (would not apply to custom or personalized items since non-refundable).
*Returns are not eligible until unwanted garments or footwear are returned to Xtreme Pro Apparel within 7 days of the printed return label and are in original condition, unworn. Return shipping fees are deducted from your refund.
*You may submit a request to return online orders by filling out our Forms within 7 days of receiving your item in order to get a replacement.
To start a return, click here.
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