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  *CUSTOM ORDERS TRACK YOUR ORDERS BY FILLING OUT THIS FORM

The shipping fees are non-refundable. The customer is responsible for paying all shipping costs for returning an item. 

  *Shipping speed does NOT apply until the garment is COMPLETE. All retail items EXCEPT for those marked "in-stock" such as shoes, masks, or Mystery Boxes made by Xtreme Pro Apparel, are custom-ma...

Occasionally, an order is canceled by our system for various reasons. Some reasons for cancellation are: *Item(s) not available *Difficulty in processing payment information *Cannot ship to a...

*Personalized/Custom Products: UNIFORM KIT BUILDERS, TEAM STORE ITEMS, AND CUSTOM ITEMS are NOT returnable and NOT refundable and do NOT qualify for free shipping or exchanges. Once an order is pl...

What happens when I place my order?  *Your order will process 1-3 business days before it goes to production to ensure sizing, graphic files, and logistics are feasible. Orders may be canceled, del...

*Instantly access your retail customer account and check ORDER STATUS

Once an order is placed, it is sent straight to print. We are unable to cancel or modify an order once it is placed.   For items that you have received and wish to return, please review our return ...

Please check your SPAM folder for the following 2 email addresses: Retail Orders: help@xpagear.com. (order confirmation and # looks like this: Ex. 12345) Get instant access to your online account b...

  Need free artwork or team gear? Click here to get started!    Terms and conditions Thank you for your business! Please read your invoice terms for the policies on refunds and exchanges on your c...