Jess

What happens when I place my order?  *Your order will process 1-3 business days before it goes to production to ensure sizing, graphic files, and logistics are feasible. Orders may be canceled, del...

  *Shipping speed does NOT apply until the garment is COMPLETE. All retail items EXCEPT for those marked "in-stock" such as shoes, masks, or Mystery Boxes made by Xtreme Pro Apparel, are custom-ma...

  *Order will process 1-3 business days before it goes to production to ensure sizing, graphic files, and logistics are feasible.  *Once it is printed, transferred, and sent to sewing, you will re...

Refunds will be issued back to your original form of payment within 3-5 business days of when the return was received at XPA's return center. Normal bank processing times do apply and may take up t...

The shipping fees are non-refundable. The customer is responsible for paying all shipping costs for returning an item. 

All retail orders are final and unable to be changed, they are straight to the production line. If you need to update any sizes, place a new order and return the original item within 30 days of del...

Please check your SPAM folder for the following 2 email addresses: Retail Orders: help@xpagear.com. (order confirmation and # looks like this: Ex. 12345) Custom/Team Store Orders: orders@xpagear.com.

*We are not a retail storefront, we are an online shop ONLY, and do not carry stock.  Please be patient as we fulfill your order.  *Since we are a made-to-order shop, exchanges are not easily appli...

*Due to every item being made-to-order and not having stock on hand, it is unfortunately impossible to change any sizes or alter orders once they are placed. We kindly ask you to return the items t...

*Personalized/custom products are NOT returnable and NOT refundable and do NOT qualify for free shipping or exchanges. Once an order is placed, we are unable to modify, or make changes. Please plac...