Jess

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  • When will I get my refund?

    Refunds will be issued back to your original form of payment within 3-5 business days of when the return was received at XPA's return center. Normal bank processing times do apply and may take up t...

  • Custom Made Exchange Policy

    *We are not a retail storefront, we are an online shop ONLY, and do not carry stock.  Please be patient as we fulfill your order.  *Since we are a made-to-order shop, exchanges are not easily appli...

  • What happens when I place my order?

      *Order will process 1-3 business days before it goes to production to ensure sizing, graphic files, and logistics are feasible.  *Click here to log in to your customer account *Once it is printe...

  • Placing a custom order

    Don't wait! Fill out our form today and let us offer you unbeatable prices, quick turnarounds, and high-quality sports apparel for every game you play. GET FREE MOCKUPS IN 1 BUSINESS DAY! We're no...

  • Free Artwork / Mockups / Team Sales / Place an order

    Thank you for reaching out to us, Please fill out this form https://xpagear.com/pages/custom-team-gear-spirit-wear to receive free artwork within 24 hours. Have a logo handy and the best contact in...

  • Order Status

    *Instantly access your retail customer account and check ORDER STATUS

  • Custom Order Status

      *CUSTOM ORDERS TRACK YOUR ORDERS BY FILLING OUT THIS FORM

  • Will I be refunded for the shipping fee?

    The shipping fees are non-refundable. The customer is responsible for paying all shipping costs for returning an item. 

  • Shipping Charges

      *Shipping speed does NOT apply until the garment is COMPLETE. All retail items EXCEPT for those marked "in-stock" such as shoes, masks, or Mystery Boxes made by Xtreme Pro Apparel, are custom-ma...

  • ORDER CANCELLATIONS

    Occasionally, an order is canceled by our system for various reasons. Some reasons for cancellation are: *Item(s) not available *Difficulty in processing payment information *Cannot ship to a...